Frequently Asked Questions

Everything you need to know about your Yoto experience.

How do I determine my correct size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fabric elasticity mentioned in the description.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee depending on your location.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey in real-time.

Do you ship internationally?

Yes, Yoto ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.

How should I care for my Yoto garments?

To maintain the longevity of your pieces, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the inner label of each garment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.